Returns & Exchanges
At Chāmpo®, we want you to be completely satisfied with your high-performance haircare; if a product isn't right for you, we offer a straightforward return process within 30 days of purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Ensure the products are securely packed in their original Ayurvedic-inspired packaging to prevent damage during transit.
Affix Shipping Label
Download and print your prepaid return shipping label from the portal and attach it clearly to the outside of your package.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing